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Spring Festival Notice

Holiday Notice for Spring Festival

Dear Valued Customers,

To ensure your orders will be processed successfully during the upcoming Spring Festival, we kindly remind you to note the following things:

 

1. Holiday time:

We will have a holiday for Spring Festival from January 18th to January 28th, 2023.

We will also take and process orders during the Spring Festival to meet customers' needs. However, please understand that the production time will be partially affected, so the processing and production time will be delayed. 

As the standard and fast logistics companies will take time off from January 18th to January 28th. Therefore, parcels will be shipped out and picked up from January 28th.

 

2. Deadline for the orders:

Orders before January 8th will be sent out before the holiday. Those placed after January 8th will be sent out successively in the time sequence of order payment during the working time of the logistics companies. For those orders, we can not guarantee the fulfillment time due to the impact of the timeliness for production and logistics. All products in the store can be ordered as usual during the holiday. 

 

3. Customer Service:

The Customer Service team will support customers during the holiday. If you have any urgent issues, please get in touch with us via Customer Service email. We will reply to you as soon as possible. 

We sincerely appreciate your understanding of the inconvenience it caused and your long-term support and trust. 

 

Happy New Year to all of us!

Best regards,

MetalSign Center